FAQs

How Do I Sign Up?
You start with a free strategy session. The strategy session gives you the opportunity to meet with a coach and see what Impact Fitness is all about before you ever spend a penny! You can sign up for your strategy session by click here!
How Long Are Your Contracts?
We prefer to take a long-term approach to fitness which is why we have 4-month agreements. We want to give our members the most sustainable, long-lasting results possible, and this can only be done through progressive training strategies over a longer period of time. We do offer month-to-month contract options at a higher price point - you can inquire about pricing for month-to-month at your strategy session.
Is There A Satisfaction Guarantee?
We offer a 30-day guarantee on all of our membership options. We know that signing up for a 6 month membership is a big commitment, so we want to make sure you have a chance to decide if it truly is right for you. If you are not satisfied with your membership after your first 30 days with us, you can cancel without penalty.
Do You Offer Student Discounts?
We actually don't offer any discounts. We always want to be fair to all of our members across the board, and to offer some discounts and not others would be unfair. This also means that there would never be an instance where someone who signed up after you would get a lower membership rate.
How Often Do You Raise Your Rates?
We raise our rates to keep up with general inflation, but we will never raise your rates as long as you remain a current member! Even when we do raise our membership rates for new incoming members, you will be grandfathered into your original rate for as long as you stay with us!
What Do Your Programs Entail?
In order for our program design team to create your individualized workout program, we first discuss your goals, injury history, and training experience during your strategy session. We then take you through a quick physical evaluation to determine if you have any specific mobility or strength limitations that we could work on in order to improve your overall movement quality. All of these findings are taken into consideration when your programmer designs your first program. After 4-6 weeks when it is time for a new program, our coaches and program designers work together and collaborate with you to progress your plan appropriately!
What Does "Semi-Private" Training Mean?
Semi-private training means that during a coaching session, there are up to five members working with one coach. Each member will still be working on their own individualized workout plan, and the coach is there to guide each person through the workout and provide feedback on form, how much weight to use, etc. It is just like a personal training session, but with a little more autonomy and independence!
Have More Questions?
We would be happy to answer them! Our support team is available between the hours of 5am-8pm Monday-Thursday, 5am-7pm Friday, and 7am-10am Saturday. They can be reached at 416-347-1980. Or you can contact us at help@impactfitbrampton.com



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